
Ask ten dentists what they spend on marketing and you’ll get ten shrugs and one number that’s either wildly too high or embarrassingly too low. Marketing is the line item owners guess at — and guessing is why you either starve your growth or set money on fire. Let’s fix that with real numbers.
The industry shorthand you’ll hear is “about 5%.” It’s a fine starting anchor — but it’s not one number, it’s a range that moves with your stage:
Here’s the part most owners miss: the percentage is meaningless without knowing what it’s buying. A 5% budget that funds a dead website and a Yellow Pages ad is worse than a disciplined 3% aimed at the right channels.
Marketing spend is an investment with a return, not an expense with a ceiling. The right question isn’t “what percentage?” — it’s “what is a new patient worth, and what am I paying to get one?” If a new patient is worth $1,000+ in first-year production (and multiples of that over their lifetime), then the budget should flex to whatever profitably acquires them. A practice that can add patients at a healthy cost per acquisition and has the chair time to see them should spend more, not cap out at a tidy 5%.
Split it into two buckets, and don’t neglect the cheaper one:
As we hammer on constantly on the podcast: seek underpriced attention. The dentist chasing the shiny, expensive channel everyone’s crowded into is usually overpaying, while the owner quietly compounding reviews and reactivations is printing patients for pennies.
You track two numbers, relentlessly: cost per new patient (total spend ÷ new patients acquired) and new patients per month against the number you actually need to hit your production goal. If you don’t know your cost per new patient, you don’t have a marketing budget — you have a donation. A budget without measurement is just anxiety with a credit card attached.
Start at 5% of collections if you need an anchor. Flex to 8%+ if you’re in growth mode and can profitably acquire patients. Pour into internal marketing first, be surgical externally, and measure cost per new patient like your practice depends on it — because it does. The number on the check matters far less than the discipline behind it.
Want the frameworks, the benchmarks, and a room full of owners who share exactly what’s working in their markets right now? Come find your people at the Bulletproof Summit, or apply to the Bulletproof Mastermind. Dentistry doesn’t have to be a lonely profession. The 1% of dentists, who want 100% from life.