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5 Things We’ve Learned in 45 years of Dental Marketing

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January 2, 2026

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About this episode

In this conversation, Peter Boulden and Craig discuss the evolution of dental marketing over the years, emphasizing the importance of creating joy and hope in marketing strategies. They explore the significance of understanding patient psychology, the value of existing patients, and the need to sell benefits rather than procedures. The discussion also touches on the role of AI in dentistry and the necessity of having a clear process for patient care. Ultimately, they highlight the psychological aspects of success and the importance of believing in one’s worth to achieve business goals.

Key Takeways

  • Marketing is often seen as the key to practice growth.
  • Creating joy and hope in marketing can attract patients.
  • Selling benefits rather than procedures is crucial for patient engagement.
  • Understanding patient psychology can enhance treatment acceptance.
  • Existing patients can be a valuable source of referrals.
  • Underpriced attention in marketing can lead to better patient acquisition.
  • AI is set to revolutionize the dental industry in the coming years.
  • Having a clear process can improve patient experience and satisfaction.
  • The psychology of success is essential for achieving business goals.
  • Continuous improvement and adaptation are necessary for success in dentistry.

Key References

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