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About this episode
Key Takeways
- People want to have passion & purpose, and they want to feel secure & taken care of.
- Taking care of your employees helps your business’s bottom line. It builds loyalty, let’s them know you care about them, and improves productivity.
- Millennials don’t want a manager, they want a coach. Implement strategies that speaks to their desire for engagement and self-autonomy and they’ll reward you with loyalty and hard work.
- Employees raving about their place of work on social media is a massively effective way to bring in new patients.
- The gold standard is to have an engaged workforce; people who have their brain turned on while they’re at work.
- 80% of the workforce is actively seeking another job.
- Give people parameters to express their humanity.
- The workplace has changed, and the marketplace is changing.
- Be obsessed with adding value to your patients. Your team must feel valued in order for that to happen.
Key References
