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Patient Retention is the Key to Growth

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December 23, 2020

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Key Takeways

New patients are VERY important, but almost more important is focusing on KEEPING Patients. Here are 7 ways to ensure your patients stay:

  • 1) The Post-Op Call
  • 2) Your Level of Communication – MAKE IT EASY!
  • 3) What would CARVANA Do? Increase the Patient Experience
  • 4) Be the Uber/Amazon of Dentistry
  • 5) Be Efficient with Your Patients’ Time
  • 6) Creating a Safe Environment in a Covid World
  • 7) Stand for Something & Have Patients That Align with Your Values

Key References

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