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Bulletproof Dental Practice Podcast Episode 117
Hosts: Dr. Craig Spodak & Dr. Peter Boulden
Guest: Dr. Christopher Phelps
Key Takeaways:
- Introduction
- Dr. Phelps’s Story
- Dr. Cialdini’s Methodology
- Consistency Principle
- Commitment
- Public Knowledge
- Developing New Models For Dentistry
- Case Acceptance
- Sales, Skills & Ethics
- Understanding Decision Making
- Focusing The Patient
- Proactive Or Reactive
- Tailoring Your Presentation
- Finding Commonalities
- Confidence
- Choices
- Modelling Who You Are & Who You Are Meeting
- Knowing The Options
- Pro’s & Con’s
- Problem > Consequence > Solution
- Carefully Asking Questions
References:
Bulletproof Dental Summit 2019
The Phelps Institute
Dr. Robert Cialdini
Guide Them To Yes
Tweetable:
You never want to ask a yes or no question to a leading question that was meant to start a dialogue.
