Bulletproof Dental Practice Podcast Episode 14
Host: Dr. Peter Boulden / Atlanta Dental Spa
Guest: Charissa Wood / Atlanta Dental Spa
Key Takeaways:
- Create an appointment flow that will ensure consistency
- Consistency is one of the biggest reasons for her success
- Give customized care to every patient
- Find the balance between consistency and tailored care
- Educate patients about the process and the value you offer
- Be aware of your patient's situation and empathize where they are
- Be open to change - either new technology or new processes
- Assess your hygiene department and be willing to make changes if you're not happy with its production
- Fuel the fire by exposing your hygienist to further learning
- Create a plan together with your hygienist and be collaborative
- Hygiene can be a standalone income source and not just a "loss leader" / necessity
- In every hygiene step you do, help the patient understand where they are so they can make the best decisions for themselves
Tweetables:
"We're not there to fix teeth. We're there to help people." - Charissa Wood
